Versutility LLC Policies

Versutility LLC

versutilityllc@gmail.com

(941) 405-3606

 

 

ECOMMERCE WEBSITE CONTENT

POLICIES

  • Price includes basic design, labor, supplies, and administrative fees. Colors may appear slightly different on the computer based on your display.  All items are handcrafted and as with all handcrafted items, slight imperfections can exist. Most items cannot be duplicated and no two will ever be exactly the same. Colors and designs might vary slightly from order to order. On some occasions, suppliers stop selling certain colors or those colors are discontinued. In that case I search other suppliers and will find the product most closely resembling the one pictured in listings. Please be aware of these scenarios!

  • PICTURES: YES! You may send an image of a particular item you are requesting. Please upload with the ‘SUBMIT A QUOTE’ form and our team will follow up with you.  If we are able/agree to design something similar to what you submit, there is no guarantee that products will be the exact shade in your picture. Once orders are submitted, design changes may be subject to additional costs. 

  • A full nonrefundable payment is due at the time order is secured via Versutility LLC ecommerce site or with cash, PayPal, or Cash App payment methods. 

  • Once payment is received, a proof design will be emailed for approval.  Approval must be confirmed within 24 hours. 

  • Once design is approved a confirmation will be sent to your email and include an estimated completion date.  Orders normally take 1-2 weeks to complete.  Estimated completed date does not include delivery dates/shipping and times.

  • RUSH ORDERS: Rush orders are available for an additional fee based on the request.  If you need a rush order, please indicate that on the “SUBMIT A QUOTE” form, giving the date needed and we will respond indicating whether we are able to accommodate you or not.

  • ORDER CANCELLATIONS: Versutility LLC reserves the right to refuse or cancel orders at any time.  All products are custom/handmade to order; therefore, it is not possible to cancel your order once check out is complete and the process has started. It is the buyer's responsibility to be aware of current processing times.

  • RETURN/EXCHANGE POLICY: No returns/exchanges. If you feel there is an error/problem with your order at any fault of mine, contact me within 7 days from delivery and I will make it right.

  • Orders in Florida counties (only Manatee and Sarasota) may be hand delivered for no additional cost.  Additional FL counties (only Hillsborough and Pinellas) will incur an additional $10 hand delivery fee. Shipping charges will apply to orders outside of the FL counties listed above and other locations.

  • Shipping is priority arriving in 3-5 business days and does not ship to PO Box addresses.

  • Submitting payments for items ordered on the Versutility LLC eCommerce means that the purchaser agrees to the terms and agreements mentioned under this policy section and/or fee schedules.

  • All policies are subject to change based on the discretion of management.